Of an evening there is a piano player for about 1 to 2 hours at most once he as finished and he was good nothing else happens in here which was alittle disappointing because the entertainment room was too stuffy and always packed out each evening. The 24-hour All Inclusive Hotel Riu Palace Pacifico opens all year round and located in Banderas Bay in Riviera Nayarit on the Pacific coast of Mexico. I get the covid restrictions but a couple of those don't really make sense to me. 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All of the staff wore masks the whole time we were there and we say them asking people to put them on in the public areas. Pool bar is open but they make the drinks at the upper bar and bring them down so you can still get service at the pool bar. Let me start by saying that they take Covid serious and it was relaxing to know all the precautions they take. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Temperature checks and hand sanitization was required prior to entrance to each restaurant. There is one pool elevated above the main pool, what is actually good. Same with Jackie and Luis. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. The high quality service and professionalism of its staff make this hotel the perfect place to spend your holidays. This is our fourth visit to this hotel. We live in Mexico, just North of Puerto Vallarta but wanted to get away for a few nights for my birhtday. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Had a wonderful time -- thank you to the wonderful staff for recognizing my husband and I's anniversary and for the lovely room -- what a view!More. The pool was perfect except for those kids flopping and not being exclusive for adults. See 5,477 traveller reviews, 6,224 photos, and cheap rates for Hotel Riu Palace Pacifico, ranked #4 of 6 hotels in Flamingos and rated 4.5 of 5 at Tripadvisor. more. Well, time to change this company, it is really sucks! There have been many changes due to COVID. Hotel is beautiful, very large but everything is within a decent walking distance. Took the time to find out our names and always said hi when they say us. 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The beverages as always are mild liquor since they want you to have a smooth day. They have employees walking around the pool taking orders for beverages which is excellent. Took the time to find out our names and always said hi when they say us. and when bringing you the beverages, of course always masked. Masks and hand sanitizing was a must ... and definitely used. The Riu's have gone down big time! The 24-hour All Inclusive Hotel Riu Palace Pacifico opens all year round and located in Banderas Bay in Riviera Nayarit on the Pacific coast of Mexico. Need your help 2 replies; Spring Break at the Riu Palace 4 replies; Distance from Riu Palace Pacifico to Bucerias 2 replies The swim up bar which many actually dislike is closed. The hotel has 425 rooms . Pool bar is open but they make the drinks at the upper bar and bring them down so you can still get service at the pool bar. Prices are calculated as of 23/11/2020 based on a check-in date of 06/12/2020. Service around the pool was fast and friendly. Overall we loved our vacation and I will continue to stay at Rius because I just love how well you are taken care of. Because we did not show at their scheduled time in the lobby they just canceled our transfer. Upgrade to a Jacuzzi ® junior suite and you get a hot tub on the balcony. Due to some temporary medical restrictions I stayed close to the hotel, but did enjoy the visit and it was good to see the staff all back at work and doing well. Careless parents. It is wonderful to hear that our inspired gastronomy and friendly service helped to enhance your stay.Our Palace brand hotels represent our more sophisticated collection of hotels and as you described correctly we have a Dresscode for dinner which prescribes that no sleeveless T-shirts and short pants may be worn, but casual chic or elegant clothes and appropriate footwear. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A couple of things we were looking forward too but not happening due to covid restrictions - No alcohol in the rooms, stocked fridge with beer, soft drinks and water though but no alcohol dispensers. but knew that was not going to be something we would enjoy this time around. Yes, Riu Palace Pacifico All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. www.riu.com uses cookies to improve your experience with us. I am planning a return to Pacifico in April. I will say it is worth traveling during this covid pandemic. All the restaurants (sadly, except Guacamole) were awesome. My wife arranged a private dinner on the beach and it was awesome. Riu Palace hotels add extra luxury, excellence and sophistication to our guests' stays. 95% of everyone pretty much adhered to this rule. Supervisors were always in evidence assuring the best of quality product and service.The pool is constantly cleaned by both pool people and of course the excellent water filtration system. The RIU Palace Pacifico free wedding package welcomes up to 10 guests, including the couple, and allows more at an additional cost. $154.00: Enjoy a combination of two treatments for 80 minutes. For example, last year I have set up our time for picking us up and there were no problems. Food at the restaurants were amazing, service was always top notch. 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